| Support Category: VILT | Completion Request; ILT | Completion Request (select applicable) |
| Specialist Notes: |
Completion marks for VILT/ILT sessions may take up to 5 business days to be processed and reflected in the user's transcript after the session ends.
- If it has been less than 5 business days, please share the SR below.
- If it has been more than 5 business days, request proof of attendance (if available) and escalate.
Should a user state they received a completion code from their training instructor, please refer to the ILT/VILT Survey SR.
| Standard Response: |
Thank you for your patience. Please note that Administrators have advised that session completions may take up to 5 business days to be processed after a session ends. We kindly ask that you check your completion status after this time.