| Support Category: Reporting Inquiry |
| Specialist Notes: |
Should a supervisor receive an email notification that a team member has not completed required training, share this SR and the DOC CLC Supervisor Reporting guide.
All users designated as Supervisors in the CLC have access to Reporting 2.0 and several Supervisor report templates, including Supervisor Template - Training by Team Member.
The report displays all training for the supervisor's team by default. Supervisors can filter results by training title, completion date, or other criteria.
IMPORTANT! If the supervisor is unable to run or complete the report, or requests a different type of report, escalate. Collect all relevant details before escalating. |
| Standard Response: |
Kindly note that as a supervisor, you can review your team’s training status by following these steps:
- From the CLC homepage, go to ‘Reports > Reporting 2.0’.
- Select ‘Shared with Me’.
- Search for ‘Supervisor’.
- Open ‘Supervisor Template - Training by Team Member’.
- Use the filters at the top of the report to search by training title, completion date, or other criteria.
- Run the report to view your team members’ training status.
We have attached the DOC CLC Supervisor Reporting guide for detailed instructions on running and filtering your report.
Note: The guide may show an older version of the Reporting 2.0 interface, but the instructions are still applicable.